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Shipping Policy

Overview

At UmraFashion, timely and safe delivery is our top priority. Below is a clear breakdown of our shipping process, timelines, and responsibilities so you know exactly what to expect.

Shipping Methods & Costs

RegionMethodEstimated DeliveryCost
Domestic (Thailand)Standard3–5 business daysTHB [amount]
 Express1–2 business daysTHB [amount]
InternationalVaries by countryDisplayed at checkoutBased on destination
Note: International shipping options, costs, and delivery times are shown at checkout for transparency.

 

Order Processing

  • Orders are processed within 1 business day.

  • During peak seasons or promotional periods, processing may take slightly longer.

  • If there’s a delay, you will be notified via email.

Tracking, Lost, and Damaged Items

  • Once shipped, you will receive a tracking number by email. Tracking updates typically activate within 24 hours.

  • If your package arrives damaged or is lost in transit, contact us within 14 days of delivery. We will assist in filing a claim or provide a suitable resolution.

Customs & Taxes (International Orders)

  • Customers are responsible for import duties, customs clearance fees, or any additional charges incurred upon delivery in their country.

Returns & Exchanges

Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and eligibility.


Contact Us

For any shipping-related inquiries, email support@43.205.59.9 and include your order number for faster assistance.

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