Shipping Policy
Overview
At UmraFashion, timely and safe delivery is our top priority. Below is a clear breakdown of our shipping process, timelines, and responsibilities so you know exactly what to expect.
Shipping Methods & Costs
Region | Method | Estimated Delivery | Cost |
---|---|---|---|
Domestic (Thailand) | Standard | 3–5 business days | THB [amount] |
Express | 1–2 business days | THB [amount] | |
International | Varies by country | Displayed at checkout | Based on destination |
Order Processing
Orders are processed within 1 business day.
During peak seasons or promotional periods, processing may take slightly longer.
If there’s a delay, you will be notified via email.
Tracking, Lost, and Damaged Items
Once shipped, you will receive a tracking number by email. Tracking updates typically activate within 24 hours.
If your package arrives damaged or is lost in transit, contact us within 14 days of delivery. We will assist in filing a claim or provide a suitable resolution.
Customs & Taxes (International Orders)
Customers are responsible for import duties, customs clearance fees, or any additional charges incurred upon delivery in their country.
Returns & Exchanges
Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and eligibility.
Contact Us
For any shipping-related inquiries, email support@43.205.59.9 and include your order number for faster assistance.